Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124

Around 200 John Lewis staff could lose their jobs as the retailer plans to close its in-store cash-exchange services and gift-wrapping areas.
No final decision has been made but the cuts will take place in the autumn if the cuts plans being consulted on are approved.
John Lewis says the decision to close its in-store office is due to declining demand and will move gift wrapping services from a dedicated location to the farm.
A spokesman said the affected staff would be “supported by the consultation process and redeployment where possible”.
He added: “As we focus on updating this proposition, we are proposing to close our in-store foreign exchange offices as well as our gift wrapping service to meet the changing needs of our customers.”
“As a result, we are currently regretfully consulting with partners who provide these services.”
The retailer said customers are increasingly ordering foreign currency online and collecting it in-store. He also said some other customers were choosing to use their credit cards or digital payments while abroad.
It added that changes to its gift wrapping services will make it more accessible.
The closure of the cash exchange will affect 30 shops and the closure of the gift wrapping service will affect 25 shops.
The retailer has been making a lot of changes under the hood. Jason Tarry took over in 2024 after a difficult year of layoffs and store closures.
It closed its home construction arm in FebruaryThe move resulted in some job losses. And, in March, the retailer said it would offer bonuses to staff for the first time in four years as profits and sales improved.
of Bonus has been canceled during the covid pandemic.This is the first time this has happened since 1953.
John Lewis’s latest results show the business reported a pre-tax loss of £21m due to £120m worth of one-off costs, mainly related to the write-down of old technology systems.
But underlying profits rose 6 per cent to £134m. Turnover across the business grew by 5% to £13.4bn.
Sales growth at Waitrose was higher than at John Lewis. Supermarket sales rose 7% to £8.5bn in the year to the end of January, with department stores up 3% to £4.9bn.